Privacy Policy

Hydro Systems Privacy Policy

Last Updated: September 1, 2026

This Privacy Policy applies to your use of Hydro Systems, Inc. (“Hydro Systems,” “We,” “Our,” or “Us”) of Our website located at https://hydrosystem.com and all of its component pages (collectively, the “Website”) and the privacy practices of Hydro Systems for the information We collect when you visit Our Website and in association with your interactions with Us.

Hydro Systems values and respects your right to privacy and knows that it is important to you. This Privacy Policy provides you with information about how We collect, use, and disclose personal information and choices and rights available to you regarding your personal information. This Privacy Policy also applies to the personal information you provide to Us through other interactions and correspondence. This could be, for example, when you share your information with Our service representatives, make a help request through Our Website, make a service request, through any of Our marketing programs, or send Us a letter, email, or chat.

By providing personal information to Us, you consent and agree to the terms of this Privacy Policy and the associated Terms of Use, as well as the collection, use, and disclosure of information as set forth in this Privacy Policy and the Terms of Use.

Personal Information We Collect

• Website Help and Service Requests: We collect your name and email address to respond to your requests for help with Our products, purchases, or Our website. We may request your address, phone number, or other information in Our follow-up interactions;
• Subscribe: If you choose to subscribe, We collect your name, email address, birthdate, location, and your business title, type, industry, and other relevant information;
• Marketing and promotional information: Such as information you provide for the purpose of contacting Us in response to any marketing or promotion offered by Us;
• Computer, internet, and network activity information: When you use Our Website We obtain information from your use of the Website (e.g., server log information, browsing history, queries or searches, internet protocol address, unique device identifiers, and network information); and
• Other information: Other information from communications with Us and information submitted by you to Us through e-mail, chat, telephone, and other forms of communications.

Hydro Systems and its authorized service providers, contractors, and third parties obtain these categories of personal information from the following sources:

• Direct communication with you: Such as the information you provide directly to Us during Our communications or to Our authorized service providers and contractors to provide you with services or information;
• Indirectly from you during your interactions with Us and Our Website: Such as the information from devices you use to access the Website, and information that is automatically collected about you by Us and authorized service providers because of your use of Our Website, including digital technologies such as cookies and similar technology and subject to Our cookie policy below; and
• Information obtained by Third Parties: For example, information obtained by third parties because of the use of the Website and for advertising purposes.

How We Use Personal Information

Hydro Systems, on its own or through authorized service providers and third parties, may use your personal information that you provide to Us or that is collected about you for various business or commercial purposes, including:

• Administer and present the Website and its contents to you, as well as to facilitate and improve your use experience on the Website;
• Process your help and subscription request and contact you about any service or product issue you may have;
• Provide you with information about Hydro Systems products and make product and service recommendations based on your information; and
• Send you advertising, promotional and marketing communications, which may include direct mail and direct email, and process promotions, surveys, contests, giveaways, sweepstakes, and related prizes or incentives.

We may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, protecting Our, yours and other rights, privacy or safety, and in order to establish, exercise, or defend its legal rights, and to respond to any complaints you may raise directly or through a third party. Hydro Systems may also disclose your personal information in connection with audits of Our internal processes for compliance purposes, negotiations for or any actual sale, acquisition, or transfer of all or a portion of Our business or assets.

Service Providers

Hydro Systems uses authorized service providers to assist with Website operations, online transactions, marketing, and analytics (e.g., for Website hosting, search engine optimization, customer relationship management, advertising and marketing services, cloud storage services and other third-party technology services). Hydro Systems and these authorized service providers collect personal information and non-personal information, which may be provided to Us or to these authorized service providers, including your interests and online behavior. We may also provide your personal information to its authorized service representatives to facilitate processing, fulfilling, delivering, and providing services.

We may share your information with Google Analytics to track and analyze the use of the Website. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

An authorized service provider receiving any of your personal information from Us is required by Us to use and maintain that personal information only as authorized by Hydro Systems.

Other Information Collected

Hydro Systems, on its own or through authorized service providers, may also collect and use other information from and about users of the Website that does not specifically identify you individually. Without limitation, this may include:

• Information from your internet browser whenever you visit or use the Website (sometimes called “Log Data” or “Log Files”);
• Device information and usage data;
• Internet service provider;
• Referring and exiting websites and pages;
• Operating systems;
• Which pages you visit on the Website; and
• The time and date of your visit and use of Website pages.

Sensitive Personal Information

We generally do not collect, request, or require that you provide sensitive personal information on or through the Website or otherwise. You should not send Us or disclose to Us any sensitive personal information, such as information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, sex life or sexual orientation, health data, biometric or genetic characteristics, criminal convictions and offenses, trade union membership, citizenship or immigration status, or precise geolocation data.

Aggregating and Combining Information

We may aggregate certain personal information and/or non-personal information in a manner that does not identify you to determine information about Our customers, including product trends, sales histories, and locations from time to time. Should We combine personal information with non-personal information, the combination will be treated as personal information.

Use of Non-Personal Information

We may collect, use, and disclose non-personal information which does not identify you individually for any lawful purpose in Our sole discretion.

Cookies and Digital Tracking Technologies

Hydro System utilizes cookies and similar technologies for such features as providing basic website functionality, storing preferences, seeing how Our services are used and offering a tailored experience. This could include browser information, device operating system, network information, general location, information on page views, access time and duration, and the path you take through the Website. These include both necessary cookies that are required to enable the basic features of the Website and functional cookies to perform functions such as sharing content of the Website on social media, and collecting feedback.

We use session-based cookies and persistent cookies. Session-based cookies will last only as long as a web browser is open and are deleted when it is closed. A persistent cookie will last until it expires or until you delete it. We administers the use of cookies (called first-party cookies) and other digital tracking technologies, and at times We rely upon authorized service providers and third parties to do so (called third-party cookies). These service providers and third parties may also use other types of digital tracking to collect information that indicates how users interact with the Website.

Using cookies helps Us do a number of things to enhance your experience as a customer or potential customer of Hydro Systems, which may include:

• Identify users and visitors to the Website, including new visitors and returning customers;
• Compile analytics, statistics and reports on Our Website and web traffic activity;
• Track and target your interests to enhance your experience on Our Website;
• Allow for integration with social media;
• Offer products and advertising that may be aligned with your interests; and
• Provide other services related to the Website.

Targeted Advertising

We collect data about your activities on the Website for use in providing tailored advertising to you while using the Website as well as through e-mails, and other direct marketing channels that We utilize. To provide you with a consistent shopping experience, We may also associate various devices you utilize (e.g., smartphones, tablets, and desktop computers) by using the other information We have about you, your interaction with Our Website.

Hydro Systems does not sell your personal information for monetary compensation. In some states, the sharing of personal information with third-party advertising partners for targeted advertising purposes may be considered a “sale” even in the absence of monetary exchange. To the extent that Our sharing of your data with advertising networks or other third parties constitutes a “sale” under the laws of your state, you have the right to opt out of such sharing. Please review Our “Consumer Rights to Personal Information” sections below for more information.

We have partnered with certain third parties, including social media platforms, that may use their own digital tracking technologies to track your online activities over time and across Our Website and other websites by collecting information through automated means. These third parties will provide you with ads based upon your interests, activities, and preferences. As a result, you may see certain ads for Us on other websites based on prior activities on Our Website. You may be able to disable these digital tracking technologies by changing the settings for cookies on the browser for each device you use to access the Website. In addition, you may be able to opt-out of their digital tracking technologies by changing your preferences on each social media platform.

If you receive promotional materials from Us, you may unsubscribe from these communications at any time by following the instructions contained in the communications you receive, by contacting Us as provided for in the Contact Us section. Even if you opt-out of receiving direct marketing messages, We may still contact you about a purchase or order or in connection with other customer service activities.

Online Tracking Opt-Out

We also process opt-out preference signals, such as the Global Privacy Control. These signals set your opt-out preferences only for the particular browser or device you are using and for any consumer profile that We associate with that browser or device. For information about how to use the Global Privacy Control, please visit https://globalprivacycontrol.org/.

Consumer Rights to Personal Information

If you reside in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, or Washington, or are otherwise protected by privacy laws in those jurisdictions you have the following rights:

• Right to Access and Know: You have the right to request that We disclose to you what personal information We collect about you including more information about Our privacy practices, additional information about the categories of personal information We collect, the sources of the personal information, Our purposes for processing personal information, and the types of parties We share personal information with, and more details about the third parties with whom We share personal information.
• Right to Delete: You have the right to request that We delete personal information that We have collected from or obtained about you subject to any restrictions in this Privacy Policy as permitted by law.
• Right to Correct: You may ask Us to correct inaccuracies in the personal information We collect about you.
• Right to Opt Out: You have the right to opt out of certain activities as provided for in this Privacy Policy such as targeted advertising or online tracking or the sale of personal information.
• Right to Appeal: If you are unsatisfied with Our actions related to exercising one of your privacy rights, you may appeal Our decision.
• Right to Non-Discrimination: You have the right not to be discriminated against because you exercised any of these rights.

To exercise any of these rights (other than non-discrimination), please contact Us as provided for in the Contact Us section.

California Shine the Light Requests

California residents may request and obtain from Us once a year, free of charge, a list of the third parties to whom We have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those third parties.

California Notice at Collection

This Notice at Collection (“Notice”) is required by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and any implementing regulations adopted thereunder (collectively, the “CCPA”).

• Categories of personal data collected: We collect identifiers such as name, email address, device identifier, or IP address; internet or other electronic network activity information (such as information from cookies and your interactions with the Website; location data; commercial information, inferences, and analytics).
• Purpose for which personal data is collected: We collect and use your personal data to provide requested information and services, marketing, to comply with a legal obligation We are subject to; to comply with a request from law enforcement, courts, or other competent authorities; to establish, defend or exercise legal rights and claims; and to conduct business, reporting, and forecasting.
• Personal data that We process for tailored advertising: Tailored advertising (also known as cross-context behavioral advertising) is when We use information about you and your interactions with the Website to tailor ads to be more relevant to you. This may be considered a “sell or share” under the CCPA. The below categories of personal data are disclosed to advertising and marketing partners for tailored advertising purposes:
  • Identifiers (such as your name, address, email address, device identifier or IP address);
  • Internet and electronic network activity information such as information from cookies;
• Opt Out: You can control certain collection aspects under cookie settings, opt out process signals, or third-party settings.
• Response Time: We will respond to your requests in the time allotted under the CCPA.

Agents

Consistent with applicable law, you may designate an authorized agent to make a request on your behalf. When you designate an authorized agent to make a request on your behalf, We may require that: (i) the agent provide proof that you gave the agent signed, written permission to submit the request, (ii) you verify your identity directly with Us and confirm the validity of the request, and/or (iii) you directly confirm with Us that you provided the authorized agent permission to submit the request.

Other Websites

The Website may contain links to other sites that are not owned or controlled by Hydro Systems. We are not responsible for the content, actions, privacy policies or information privacy and security practices of any other sites and We encourage you to review the privacy policies of those sites.

Children’s Privacy

The Website is not intentionally designed for or directed at children under 13 years of age. We do not intentionally collect or maintain information about anyone under 13 years of age. We do not knowingly collect information from children under age 13. If you are a parent or guardian and believe that We have information about your child, please contact Hydro Systems as provided for in the Contact Us section.

Non-US Visitors

The Website is hosted in the United States. If you are visiting the Website from outside the United States, your information may be transferred to, stored and processed in the United States or other countries. The data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in other countries or may otherwise differ from the data protection or consumer protection laws in other countries. By using the Website and/or providing personal information to Us, you consent to the transfer and use of your personal information as set forth and described in this Privacy Policy and Terms of Use.

Data Security

The security of your personal information is very important to Us. We use appropriate technical and organizational safeguards designed to protect your information from unauthorized use, disclosure, and loss. We use encryption technology, including current industry-standard encryption protocols, to protect personal information in certain areas of the Website during transmission across the Internet. While We strive to use commercially acceptable means to protect your personal information, We cannot guarantee the absolute security of the personal information provided by you or collected by Us through use of the Website or otherwise.

Data Retention

We will keep your information for as long as long as We need it to fulfill the purpose for which it was collected or disclosed to you at the time of collection, or upon your instruction otherwise in accordance with this Privacy Policy. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce Our terms of use, or for other legitimate business purposes.

When We no longer have a need to keep your information, We will either delete it from Our systems or anonymize it so that it no longer identifies you.

Privacy Policy Updates

We may update this Privacy Policy from time to time, including to reflect new ways that We process your information. When We post modifications to this Privacy Policy, We will revise the “Last Updated” date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Website. When We make material changes to this Notice, We will provide you with prominent notice as appropriate under the circumstances.

Contact Us

Hydro Systems, Inc. is the entity responsible for your personal information. Please don’t hesitate to contact Us at info@hydrosystem.com, fill out and submit a data subject access request, or write Us at: